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Aruba Support Services

Connect with our TAC team when you need help—available 24×7 with Foundation Care or Aruba Central. Add Aruba Pro Care for elevated support that reduces the time your IT team spends troubleshooting.

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Support options to meet every need

Customer reviews say it all. With 94 CSAT and 79 NPS scores, we pride ourselves on delivering service and purpose-built tools that make your life better.

We make it easy to determine how much support to add to your solution. Start with Foundation Care for committed SLAs to ensure your Aruba ESP solution operates at its best.

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Foundation Care for Aruba adds hardware replacement guarantees to your Aruba Central-managed devices or full TAC, software, and hardware support for any device.

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DISCOVER FOUNDATION CARE DETAILS

Aruba Pro Care adds solution support to Foundation Care, which means fewer cases to manage. Plus, you get accelerated access to Senior TAC Engineers for faster case resolution.

LEARN MORE ABOUT ARUBA PRO CARE

Aruba products with an Aruba Central subscription are fully supported with AIOps, TAC, and software support. Add hardware-only Foundation Care to ensure timely hardware replacement.

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READ HOW USERS LOWER MTTR & CASES

Save time and request your RMA Online

Save time and request your RMA Online

Save time and use our online tool in the Aruba Support Portal to request a hardware replacement.

ONLINE RMA

Expand your career with Aruba Education Services

Expand your career with Aruba Education Services

Aruba offers comprehensive training and certification programs that range from fundamental to advanced levels across the Aruba product line.

EXPLORE ARUBA EDUCATION SERVICES

Access the Aruba Support Portal

Access the Aruba Support Portal

24×7 access to critical info. Find FAQs, field alerts, release notes, product and best practices documentation, and software and firmware updates and upgrades.

ARUBA SUPPORT PORTAL LOGIN

Related Resources

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ROI of Aruba Central

Aruba Central users report reduced mean time to resolution and the number of cases in new survey.

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Online RMA adds more time savings for customers

Using the Aruba Support Portal, you can quickly request an RMA. Discover just how easy this process is.

SOLUTION OVERVIEW

HPE GreenLake for Aruba Network-as-a- Service

Our network-as-a-service offering, HPE GreenLake for Aruba, requires Foundation Care and allows you to select from either 4-hour onsite or next business day hardware replacements.

FAQ

Warranty FAQs

Find answers to all your warranty questions and make educated decisions about adding a support contract to your Aruba solution.